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Below are some suggestions to troubleshoot problems you may be having. If these helpful tips do not resolve your problem, you may contact us at our 24-hour SCADA operations.
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If you see water suddenly flowing in the street, in your yard, or in areas not commonly associated with flowing water, please contact BCWSA. |
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Customers whose service is located on dead-end streets such as a cul-de-sac, or the end of a parking lot, from time to time may experience odorous water. |
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Discolored water is water containing an accumulation of mineral deposits which has precipitated from the water. These depositions are usually iron, manganese, or calcium deposits. |
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High Water Pressure Problems |
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High pressure is generally described as too much pressure causing your internal plumbing lines to bang, your hot water pressure relief valve to trip, or wearing out faucet washers very quickly. |
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Low Water Pressure Problem |
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Low pressure is generally described as not enough water in the system and is often confused with low flow. |
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