Customers whose service is located on dead-end streets such as a cul-de-sac, or the end of a parking lot, from time to time may experience odorous water.

This is caused by the water becoming still and allowing mineral deposition to build up. These minerals, such as iron and manganese, sometimes cause taste and odor problems to develop.

To remedy this condition, Authority's personnel will flush the water to remove the mineral buildup and freshen the water. Please contact BCWSA to schedule an appointment to investigate this condition.

Should chlorine odor appear, please let your water run for five (5) to ten (10) minutes to reduce its presence. If this does not improve, please contact BCWSA.